:root{color-scheme:dark;--bg: #071014;--bg-alt: #0b1419;--panel: rgba(12, 20, 24, .92);--panel-strong: rgba(16, 27, 32, .96);--panel-soft: rgba(18, 31, 36, .72);--border: rgba(130, 154, 168, .18);--border-strong: rgba(130, 154, 168, .3);--text: #edf4f7;--text-soft: #a2b3bc;--text-muted: #6f838e;--accent: #7ed0f8;--accent-strong: #48b6f0;--accent-soft: rgba(126, 208, 248, .12);--success: #59d38c;--danger: #ff7f8f;--warning: #ffcc66;--shadow: 0 24px 80px rgba(0, 0, 0, .34);--radius-xl: 28px;--radius-lg: 22px;--radius-md: 18px;--radius-sm: 14px}*{box-sizing:border-box}html,body,#root{min-height:100%}body{margin:0;font-family:Fira Sans,SF Pro Display,Segoe UI,sans-serif;background:radial-gradient(circle at top left,rgba(67,136,168,.16),transparent 24%),radial-gradient(circle at top right,rgba(72,182,240,.08),transparent 18%),linear-gradient(180deg,#061015,#091318);color:var(--text)}button,input,select,textarea{font:inherit}button{cursor:pointer}.auth-splash,.auth-shell,.app{min-height:100vh}.auth-splash{display:grid;place-items:center;padding:24px}.auth-splash-inner{display:grid;justify-items:center;gap:14px}.auth-spinner{width:46px;height:46px;border-radius:999px;border:4px solid rgba(255,255,255,.12);border-top-color:var(--accent);border-right-color:var(--accent-strong);animation:spin .9s linear infinite}.auth-text{color:var(--text-soft);letter-spacing:.02em}.auth-shell{padding:28px;display:grid;place-items:center}.auth-grid{width:min(460px,100%)}.hero,.screen,.surface,.card,.auth-panel,.tabs,.sheet-backdrop .bottom-sheet{background:linear-gradient(180deg,#0e181cf5,#0a1216f5);border:1px solid var(--border);box-shadow:var(--shadow);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px)}.auth-panel{border-radius:32px;padding:28px;display:grid;gap:18px;align-content:start;min-height:0}.auth-form{display:grid;gap:14px}.auth-title{margin:0;font-size:1.5rem;letter-spacing:-.05em}.auth-form label,.settings-form label{display:grid;gap:8px;color:var(--text-soft);font-size:13px}.app{padding:18px}.app-shell{display:grid;grid-template-columns:248px minmax(0,1fr);gap:16px;align-items:start}.app-shell.sidebar-collapsed{grid-template-columns:1fr}.app-sidebar{min-height:calc(100vh - 36px);padding:16px;border-radius:var(--radius-xl);display:grid;grid-template-rows:auto 1fr auto;gap:10px;position:sticky;top:18px}.sidebar-brand-block{display:grid;gap:8px}.sidebar-brand-row{display:flex;align-items:center;justify-content:space-between;gap:10px}.sidebar-brand{display:grid;gap:6px;padding:4px 2px}.sidebar-collapse-button{width:34px;min-width:34px;height:34px;min-height:34px;padding:0;border-radius:10px;display:inline-flex;align-items:center;justify-content:center}.sidebar-brand h2{margin:0;font-size:1.35rem;letter-spacing:-.04em}.sidebar-caption{color:var(--text-muted);font-size:11px;text-transform:uppercase;letter-spacing:.12em;padding:0 2px}.section-title p,.export-card p,.compact-card p{margin:0;color:var(--text-soft);line-height:1.45}.sidebar-footer{display:grid;gap:10px}.session-badge{padding:14px 16px;border-radius:var(--radius-md);background:var(--panel-soft);border:1px solid var(--border);display:grid;gap:4px}.session-badge strong{font-size:14px}.session-badge span{color:var(--text-muted);font-size:12px}.app-main{display:grid;gap:12px}.hero,.screen,.surface,.card{border-radius:var(--radius-xl)}.hero{padding:16px 18px}.hero-banner{display:flex;align-items:center;justify-content:space-between;gap:12px}.hero-copy{display:flex;align-items:center;align-content:start}.eyebrow,.metric-label,.chip,.ticket-status{display:inline-flex;align-items:center;justify-content:center;min-height:28px;width:fit-content;padding:0 11px;border-radius:999px;border:1px solid rgba(126,208,248,.18);background:#7ed0f814;color:var(--accent);font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.hero-copy h1{margin:0;font-size:clamp(1.55rem,2.3vw,2.2rem);line-height:1;letter-spacing:-.06em}.hero-summary{display:grid;gap:10px}.hero-summary-wide{grid-template-columns:repeat(3,minmax(0,1fr))}.summary-pill,.stat-card,.summary-strip-item,.support-ticket-card,.support-message,.export-card,.compact-card{border-radius:var(--radius-md);border:1px solid var(--border);background:#ffffff06}.summary-pill,.stat-card{padding:16px;display:grid;gap:8px}.summary-pill span{color:var(--text-muted);font-size:11px;text-transform:uppercase;letter-spacing:.08em}.summary-pill strong,.stat-card b{font-family:Fira Code,SFMono-Regular,monospace;font-size:1.55rem;letter-spacing:-.04em}.metric-hint{color:var(--text-soft);font-size:12px;line-height:1.35}.alert{padding:12px 14px;border-radius:var(--radius-sm);border:1px solid transparent}.admin-toast-stack{position:fixed;top:18px;left:18px;z-index:80;pointer-events:none}.admin-toast{min-width:280px;max-width:min(420px,calc(100vw - 36px));padding:12px 14px;border-radius:16px;border:1px solid transparent;display:flex;align-items:flex-start;justify-content:space-between;gap:12px;box-shadow:var(--shadow);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);pointer-events:auto}.admin-toast.success{color:#cdf6dd;background:#081c12e6;border-color:#59d38c42}.admin-toast.error{color:#ffd7de;background:#241014eb;border-color:#ff7f8f3d}.admin-toast-close{width:24px;min-width:24px;height:24px;min-height:24px;padding:0;border:0;border-radius:999px;background:#ffffff14;color:inherit;display:inline-flex;align-items:center;justify-content:center;box-shadow:none}.alert.success{color:#cdf6dd;background:#59d38c24;border-color:#59d38c42}.alert.error,.error-box{color:#ffd7de;background:#ff7f8f1f;border-color:#ff7f8f3d}.screen,.surface,.card{padding:18px}.admin-screen,.stack,.analytics-sections,.analytics-section,.snapshot-card,.data-table-card,.support-inbox-list,.support-thread,.support-reply-box,.settings-form{display:grid;gap:14px}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.grid2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.section-title,.row-between{display:flex;align-items:center;justify-content:space-between;gap:12px}.section-title.compact{align-items:flex-start}.section-title h2,.section-title h3,.export-card h3,.compact-card strong{margin:0;letter-spacing:-.04em}input,select,textarea,button{width:100%;min-height:40px;border-radius:14px;border:1px solid var(--border);background:#ffffff08;color:var(--text);padding:9px 12px;transition:border-color .16s ease,transform .16s ease,background .16s ease,box-shadow .16s ease}select,option,optgroup{color:var(--text);background:#132026}select{-moz-appearance:none;appearance:none;-webkit-appearance:none;background-image:linear-gradient(45deg,transparent 50%,rgba(237,244,247,.8) 50%),linear-gradient(135deg,rgba(237,244,247,.8) 50%,transparent 50%);background-position:calc(100% - 18px) calc(50% - 3px),calc(100% - 12px) calc(50% - 3px);background-size:6px 6px,6px 6px;background-repeat:no-repeat;padding-right:34px}textarea{resize:vertical;min-height:112px}input:focus,select:focus,textarea:focus,button:focus{outline:none;border-color:#7ed0f880;box-shadow:0 0 0 3px #7ed0f81f}button:hover{transform:translateY(-1px)}button:disabled{cursor:default;opacity:.6;transform:none}.primary{border-color:#7ed0f833;background:linear-gradient(180deg,#7ed0f838,#48b6f029);color:#f5fbff;font-weight:700}.secondary{background:#ffffff0a;color:var(--text)}.ghost{background:transparent}.danger{border-color:#ff7f8f38;color:#ffd2d9}.tabs{display:grid;gap:4px;padding:0;background:transparent;border:0;box-shadow:none}.nav-group{display:grid;gap:3px}.nav-group+.nav-group{margin-top:2px}.nav-group-title{color:var(--text-muted);font-size:10px;letter-spacing:.12em;text-transform:uppercase;padding:0 4px 2px}.nav-group-items{display:grid;gap:3px}.tabs-sidebar .tab{height:38px;min-height:38px;flex:0 0 38px}.tab{display:flex;align-items:center;justify-content:flex-start;padding:0 14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;text-decoration:none;color:var(--text-soft);border-radius:12px;border:1px solid rgba(255,255,255,.04);background:#ffffff05;font-weight:600;line-height:1;box-shadow:inset 0 0 0 1px #ffffff03;transition:border-color .16s ease,background .16s ease,color .16s ease,box-shadow .16s ease}.app-menu-toggle{width:auto;min-width:126px;max-width:160px}.tab.active{color:var(--text);background:linear-gradient(180deg,#7ed0f81f,#7ed0f80f);border-color:#7ed0f83d;box-shadow:inset 0 0 0 1px #7ed0f814}.tab:hover{transform:none;border-color:#7ed0f81f}.compact-filter{display:grid;gap:8px;max-width:220px}.compact-filter span{color:var(--text-soft);font-size:12px;text-transform:uppercase;letter-spacing:.08em}.chip-row,.support-thread-actions,.period-chip-row{display:flex;flex-wrap:wrap;gap:8px}.summary-strip{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px}.summary-strip.compact{grid-template-columns:repeat(2,minmax(0,1fr))}.summary-strip-item{padding:14px;display:grid;gap:6px}.summary-strip-item span{color:var(--text-muted);font-size:11px;text-transform:uppercase;letter-spacing:.08em}.summary-strip-item strong{font-family:Fira Code,monospace}.mini-chart{display:grid;gap:12px}.mini-chart-bars{display:grid;grid-template-columns:repeat(auto-fit,minmax(24px,1fr));align-items:end;gap:8px;min-height:150px}.mini-chart.compact .mini-chart-bars{min-height:112px}.mini-chart-bar-wrap{display:grid;gap:8px;justify-items:center}.mini-chart-bar{width:100%;min-height:10px;border-radius:999px 999px 10px 10px;background:linear-gradient(180deg,#7ed0f8f5,#48b6f03d)}.mini-chart-bar-wrap span{color:var(--text-muted);font-size:11px}.table-scroll{overflow:auto}.data-table{width:100%;min-width:640px;border-collapse:collapse}.data-table th,.data-table td{padding:11px 10px;text-align:left;border-bottom:1px solid rgba(255,255,255,.06);vertical-align:top}.data-table th{color:var(--text-muted);font-size:11px;text-transform:uppercase;letter-spacing:.08em}.list{margin:0;padding-left:0;list-style:none;display:grid;gap:10px}.cards li{padding:14px;border-radius:var(--radius-md);border:1px solid var(--border);background:#ffffff06}.muted{color:var(--text-muted);font-size:12px}.token{display:block;word-break:break-word}.token-box{padding:12px 14px;border-radius:16px;border:1px dashed rgba(126,208,248,.32);background:#7ed0f80f}.empty-state{padding:18px;border-radius:var(--radius-md);border:1px dashed var(--border-strong);color:var(--text-soft)}.section-headline{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.section-headline h2{margin:0 0 6px;font-size:1.5rem;letter-spacing:-.05em}.section-headline p{margin:0;max-width:58rem;color:var(--text-soft);line-height:1.45}.admin-period-bar{display:grid;grid-template-columns:minmax(0,1fr) 158px 158px 120px;gap:10px;align-items:end;padding:14px 16px}.admin-period-presets{display:flex;flex-wrap:wrap;gap:8px}.period-chip-button,.period-reset-button{width:auto;min-width:0}.period-chip-button{min-height:36px;padding:0 12px;border-radius:999px;color:var(--text-soft);background:#ffffff08}.period-chip-button.active{color:var(--text);border-color:#7ed0f847;background:linear-gradient(180deg,#7ed0f824,#7ed0f814)}.admin-period-field{display:grid;gap:6px;color:var(--text-soft);font-size:12px}.support-screen,.exports-screen,.sales-crm-screen{gap:16px}.support-summary-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px}.crm-summary-grid{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:12px}.support-toolbar{display:grid;grid-template-columns:minmax(0,1fr);gap:10px}.support-layout{display:grid;grid-template-columns:minmax(340px,380px) minmax(0,1fr);gap:16px;min-height:72vh}.support-sidebar-panel,.support-thread-panel{display:grid;gap:14px;min-height:0;align-content:start}.support-panel-title{padding-bottom:2px}.support-ticket-list,.support-thread-messages{display:grid;gap:10px;max-height:none;min-height:0;overflow:auto;padding-right:2px}.support-ticket-card,.support-message,.compact-card,.export-card{padding:14px;text-align:left}.support-ticket-card{display:grid;gap:10px;min-height:auto;border-radius:18px}.support-ticket-card.active{border-color:#7ed0f857;box-shadow:inset 0 0 0 1px #7ed0f81a}.support-ticket-card.unread{background:linear-gradient(180deg,#7ed0f814,#ffffff05)}.support-ticket-meta{display:flex;flex-wrap:wrap;gap:8px;color:var(--text-muted);font-size:12px}.support-ticket-title{font-size:15px;line-height:1.3}.support-ticket-card p,.support-message p{margin:0;color:var(--text-soft);line-height:1.45}.support-ticket-card:hover{transform:none;border-color:#7ed0f82e}.support-thread-header{padding-bottom:4px;border-bottom:1px solid rgba(255,255,255,.05)}.support-contact-card{padding:14px 16px;border-radius:var(--radius-md);border:1px solid var(--border);background:#ffffff06;display:grid;gap:6px}.support-contact-card p{margin:0;color:var(--text-soft)}.support-unread-dot{width:10px;height:10px;border-radius:999px;background:var(--accent);box-shadow:0 0 0 6px #7ed0f814}.ticket-status{min-height:26px;padding:0 10px;font-size:10px}.ticket-status.in_progress{color:#ffd387;border-color:#ffd38733;background:#ffd38714}.ticket-status.waiting_user{color:#ffe191;border-color:#ffe19133;background:#ffe19112}.ticket-status.resolved{color:#c7f3d8;border-color:#59d38c33;background:#59d38c14}.ticket-status.closed{color:#b4c0c7;border-color:#b4c0c729;background:#b4c0c714}.support-message.staff{background:#7ed0f814}.support-message.client{background:#ffffff06}.support-message{display:grid;gap:8px}.support-reply-box{grid-template-columns:minmax(0,1fr)}.support-attachment{color:var(--accent);text-decoration:none;font-size:13px}.exports-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.crm-layout{display:grid;grid-template-columns:minmax(360px,420px) minmax(0,1fr);gap:16px;min-height:70vh}.crm-form-panel,.crm-list-panel{display:grid;gap:14px;min-height:0;align-content:start}.crm-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.crm-form-span-2{grid-column:span 2}.crm-form-actions{display:grid;grid-template-columns:160px minmax(0,1fr);gap:10px}.crm-filters{display:grid;grid-template-columns:minmax(0,1fr) 220px;gap:10px;align-items:start}.crm-list-panel{grid-template-rows:auto auto auto minmax(0,1fr)}.crm-filters input,.crm-filters select,.support-toolbar input,.support-toolbar select{min-height:40px}.crm-table-scroll{min-height:0;overflow:auto}.crm-table{min-width:1180px}.crm-table tbody tr{cursor:pointer;transition:background .16s ease}.crm-table tbody tr:hover{background:#7ed0f80d}.crm-row-active{background:#7ed0f814}.crm-stage{display:inline-flex;align-items:center;min-height:26px;padding:0 10px;border-radius:999px;border:1px solid rgba(255,255,255,.08);background:#ffffff0a;font-size:11px;font-weight:600;white-space:nowrap}.crm-stage-contacted{color:#a3e7ff;border-color:#7ed0f83d}.crm-stage-negotiation{color:#ffd387;border-color:#ffd38738}.crm-stage-proposal{color:#d7c3ff;border-color:#b994ff3d}.crm-stage-won{color:#c7f3d8;border-color:#59d38c3d}.crm-stage-lost{color:#ffd2d9;border-color:#ff7f8f38}.export-period-card{padding:14px 16px;min-width:160px;border-radius:var(--radius-md);display:grid;gap:6px}.export-period-card strong{font-family:Fira Code,monospace;font-size:.98rem}.export-card{display:grid;gap:16px;align-content:start;min-height:248px}.export-card-head{display:grid;gap:8px}.export-points{margin:0;padding-left:18px;color:var(--text-soft);display:grid;gap:8px}.export-card-footer{display:flex;justify-content:flex-start;align-items:center}.inline-check{display:flex;align-items:center;gap:10px}.inline-check input{width:18px;min-height:18px;height:18px;margin:0;padding:0}.compact-button{min-height:40px}.sheet-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:40;background:#02080a9e;display:flex;align-items:center;justify-content:center;padding:20px}.bottom-sheet.admin-list-sheet{width:min(1280px,calc(100vw - 40px));height:min(920px,calc(100vh - 40px));max-width:none;max-height:none;padding:22px;border-radius:30px;overflow:hidden;display:grid;gap:16px;grid-template-rows:auto auto auto minmax(0,1fr) auto}.sheet-period-chip{width:auto;min-height:34px;padding:0 12px}.sheet-period-chip.active{background:#7ed0f826;border-color:#7ed0f83d}.admin-sheet-caption{color:var(--text-muted);font-size:12px}.analytics-inline-filters{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.analytics-inline-filters-sheet{margin-top:-2px}.full-list-sheet,.admin-sheet-table{height:100%;max-height:none;overflow:auto;min-height:0}.data-table-card,.table-scroll{min-height:0}.skeleton{position:relative;overflow:hidden;color:var(--text-soft)}.skeleton:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;transform:translate(-100%);background:linear-gradient(90deg,transparent,rgba(255,255,255,.08),transparent);animation:shimmer 1.5s infinite}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes shimmer{to{transform:translate(100%)}}@media(max-width:1180px){.app-shell,.app-shell.sidebar-collapsed{grid-template-columns:1fr}.app-sidebar{min-height:auto;position:static}.tabs-sidebar{grid-template-columns:repeat(auto-fit,minmax(120px,1fr))}.tab{justify-content:center}.support-summary-grid,.crm-summary-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.crm-layout,.exports-grid{grid-template-columns:1fr}.bottom-sheet.admin-list-sheet{width:calc(100vw - 24px);height:calc(100vh - 24px);padding:18px;border-radius:24px}}@media(max-width:980px){.admin-period-bar,.support-layout,.grid2,.analytics-inline-filters{grid-template-columns:1fr}.hero-summary-wide,.support-summary-grid,.crm-summary-grid,.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.section-headline,.crm-form-grid,.crm-filters,.crm-form-actions,.admin-period-bar{grid-template-columns:1fr}.crm-form-span-2{grid-column:span 1}}@media(max-width:640px){.app,.auth-shell{padding:12px}.auth-panel,.hero,.screen,.surface,.card,.app-sidebar{padding:16px;border-radius:22px}.stats-grid,.hero-summary-wide,.support-summary-grid,.crm-summary-grid,.summary-strip,.summary-strip.compact{grid-template-columns:1fr}.hero-copy h1{max-width:none;font-size:2rem}.section-headline{display:grid}}